Honest about AI.
What our agents do, what they never do, and how conversations are handled.
They say they are AI
Our chat and voice agents tell people they are an AI assistant. We do not pretend they are human.
They answer from approved knowledge
Agents use the services, prices and policies you give us. If they do not know, they say so and hand over to a person. They are set up not to invent prices, availability or promises.
What they never do
They never give medical, legal, tax or immigration advice. They collect information and book you in with a qualified person.
Human handover
Complaints, complex quotes, urgent matters and anything the agent is unsure of are passed to your team with the full conversation.
Your data
Conversations are processed by AI and messaging platform providers on behalf of the business using the agent. See our privacy page.
Our imagery
Illustrations on this site, including Saqr the falcon, are AI-generated 3D artwork. Example chats are scripted demonstrations, not real customers.